Frequently Asked Questions

New to Mintply?
I paid for my Mintply Challenge, when will I get the account?

Once we receive your payment, we start processing your Mintply Challenge account. Typically, this process takes a few hours, though it may extend to 24 hours in rare cases. You will receive a notification email with your login credentials, which you can find in your Client Area. Please check your mailbox and spam/junk folders regularly. Ensure you keep your credentials secure and do not share them with anyone.